Shipping Information
We want you to try our shoes because we know you will fall in love with them. Because of that, we offer free shipping on all orders over $65.00 in North America. We also offer free returns and exchanges to make sure we get you in the right size that will give you the maximum comfort possible.
-
30-day comfort guarantee
-
free returns & exchanges
-
free shipping over $65
Shipping to the US
Please note that the shipping times listed below are only estimates, and are subject to change.
Our free shipping option typically takes between 5 to 10 business days to arrive. We know sizing can be tough, so we always offer free shipping and free returns to make the process seamless.
Free Shipping: 5-7 business days once processed (orders placed by 9am PT will ship the same day).
Expedited Shipping: 2-3 business days once processed (orders placed by 9am PT )
*Any orders placed after 9am PT on Friday will ship to ship out on Monday, barring any national holidays.
Shipping to Canada
Please note that the shipping times listed below are only estimates, and are subject to change.
Free Shipping: Orders shipping to Canada can take between 3-7 business days to arrive.We know sizing can be tough, so we always offer free shipping and free returns to make the process seamless.
Expedited Shipping: 2-3 business days once processed (orders placed by 9am PT )
*Any orders placed after 9am PT on Friday will ship to ship out on Monday, barring any national holidays.
Returns/Exchanges
Casca offers complimentary returns and exchanges within 30 days from the order shipping.
Please note, exchanges must be returned in new condition (shoebox, laces, tote bag, etc.) to qualify. Please ensure your box is returned in the same or a similar poly-bag that you would have received your shoes in.
To arrange for an exchange, please visit our Casca Returns Portal.
-
Refunds will be made in the form of the original payment and may take up to 14 business days for your bank to complete, depending on their processing time.
Still can't find what you're looking for?
Visit our FAQ Page or reach out to us at info@casca.com!